Things have been confusing at work lately. Clearly, my team isn’t hitting quite the right sweet spot with our testing. Maybe we focus too much on the GUI and not enough on “client installed software and entire customer service team fell face first on their keyboards, then sat up speaking Babylonian.” (The Dev team said they could wait for an upgrade. At worst I had someone turn into a half-elf, but they said the pointy ears were worth tolerating due to the increase in charisma points. When I asked the PM to clarify, she decided it was a “feature” and okay to ship since no one ever reads the release notes anyway.)

We don’t know how these things happen; you go in with a clearly defined game plan, then suddenly the goal posts are moved and you’re having to explain that running the exact same set of tests that failed to yield any useful bugs against an earlier release isn’t actually likely to yield any useful information. But I’m beginning to wonder if something critical is changing underneath: if the burden of so many patches, hacks, and sub-standard coding choices is actually warping the fabric of reality. It may just be our reality, but I’m afraid it might be catching. I’ve heard my chief troublemaker say on more than one occasion that we’re just going through the same crap as we always have: but last week a lead programmer said we’re now repeating the same mistakes faster and faster. Then an order came on high that directly countermanded an anti-chaos order from merely a month ago. So now I think that we’ve gotten into a loop of such complex mathematical construction that we’ve succeeded in making not just a loop, but an environment in which two realities are existing simultaneously: one in which we are getting marginally better, and one in which things continue to get worse. Unfortunately I’m not sure the people I’m dealing with are in the same reality as I am: but I’ve got the shell script that’ll flip me into a halfling thief if the shit really hits the fan and I discover we’ve been laboring in Mordor all this time.  I’m also doing self-study Babylonian. If nothing else, I hear a certain company has openings in the customer service department.

Advertisements